Privacy Policy of WAI Forward

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Effective Date: 15 October 2024

This policy was last updated on 15 October 2024. We will notify you of any significant changes by updating this page or sending an email if appropriate.

At WAI Forward, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

Information We Collect

We collect the following types of personal information when you use our website and services:

Personal Identification Information: This includes your first name, last name, email address, and phone number (if provided).
Account Information: This includes your roles, customer ID, session ID, and any other account-specific information such as your invoice count, account value, team, and score (for game-related activities).
Login Information: Your password is securely hashed, and we track email verification status and verification codes.
Usage Data: We collect timestamps, such as when you created your account and your last login.
Payment Information: Your customer ID and payment history, used to process payments, are securely managed by third-party services like Stripe.
Cookie Preferences: We store your preferences for essential, analytics, and marketing cookies.

We collect and store this information to provide, improve, and secure our services, as well as to ensure a personalized experience for you.

Account Registration

When you register for an account on our website, we collect the following personal information:

Email Address: Used to create your account, send notifications, and verify your identity.
First and Last Name: Used to personalize your account and provide services.
Password: Your password is securely hashed and stored to ensure account security.
Referrer ID: If you were referred by another user, we track the referrer to offer any applicable rewards or promotions.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To communicate with you, including sending you notifications and updates about our services.
To ensure the security of our website and services.
To personalize your experience based on your interests and interactions.

Legal Basis for Processing Your Data

We process your personal data on the following legal bases:

Consent: We rely on your consent for processing personal data, such as for sending marketing emails or cookies preferences.
Contractual Necessity: We process your data to fulfill our contract with you, such as creating and managing your account, providing our services, and processing payments.
Legitimate Interests: We may process your data to improve our website, enhance security, and personalize your experience.
Legal Obligations: We may process your personal data to comply with our legal obligations, such as for tax reporting.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device when you visit our website. These may include both first-party and third-party cookies that help with various functions such as improving security, personalizing content, and analyzing traffic.

Currently, only essential cookies are in use to ensure the functionality of the website. Should we begin to use analytics or marketing cookies in the future, we will request your explicit consent through our cookie banner before these are placed on your device.

Sharing Your Information

We do not share your personal information with third parties, except as necessary to provide our services, comply with the law, or protect our rights. This includes sharing information with third-party service providers like Stripe for processing payments. We only share the necessary information required to complete the transaction and maintain your account.

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to your personal data.
Right to Erasure: You can request that we delete your personal data.
Right to Restrict Processing: You can request that we limit the processing of your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data, particularly for marketing purposes.
Right to Lodge a Complaint: If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with your local data protection authority.

Changes to This Policy

We will notify you of any significant changes to this Privacy Policy by posting a notice on our website or sending an email notification.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

This policy was last updated on 15 October 2024. We will notify you of any significant changes by updating this page or sending an email if appropriate.

Privacy Policy Version History

Below is the version history of our Privacy Policy. Click on a version to view the details.

Version 1.1 (15 October 2024) : Updated policy to include cookies preferences and analytics.
Version 1.0 (14 January 2024) : Initial version of the Privacy Policy.