SME Roundtable: Questions, Hot Takes & Real Talk

If You Could Fix ONE Part of Your Business Overnight, What Would It Be?

By The WAi Forward Team

Imagine a genie could solve one business headache for you by tomorrow morning. You wake up and it’s just… handled. 🪄

What are you choosing? Tedious admin that eats your time? A steady flow of qualified leads? Better website conversions? A superstar hire? Cleaner delivery and fewer last-minute surprises?

Flat vector illustration of a founder holding a magic wand over a messy business dashboard as one problem area transforms into a clean automated workflow, minimal modern SaaS style, grayscale with one accent colour, dark background, crisp geometric shapes, no text

There’s nearly always one thing that would make everything else feel easier. The bottleneck. The headache you keep circling back to. The “if this was solved, I could finally breathe” problem.

So here’s the roundtable. Answer with just one fix that would make the biggest difference in your business right now.

Some Common “Genie Wishes” We Hear

  • More demand: consistent leads and easier sales conversations
  • More time: less admin, less chasing, fewer loose ends
  • More clarity: priorities, focus, and fewer “everything is urgent” days
  • More capacity: the right hire, better delegation, a stronger team
  • More stability: cash flow predictability and less financial stress
  • More consistency: delivery that doesn’t rely on hero effort

What’s interesting is how different founders choose different wishes depending on what stage they’re at. Some want growth. Some want calm. Some want space to think again.

Flat vector SaaS illustration of three simple lanes labeled time, money, and demand as glowing cards, with one selected by a founder and the others dimmed, minimal grayscale with one accent colour, dark background, crisp geometric shapes, no text

WAi Forward’s Perspective

A lot of the problems founders want to “fix overnight” come back to the same root issue. Too much work depends on manual effort and memory.

That’s what we’re building around. RunWAi is an object-oriented AI engine that treats your work as structured objects—like Leads, Tasks, Posts, Appointments, Invoices. When work has structure and clear stages, it becomes much easier to automate predictably and reduce the mental load.

The idea isn’t “AI replaces you”. It’s that AI can take the repetitive, high-friction parts and keep workflows moving, while you stay in control through review and approval. Hybrid AI–human workflows that feel practical, not overwhelming.

If your wish is less admin, better follow-up, fewer things falling through cracks, or more consistent execution, that’s exactly the kind of headache structured automation can reduce.

We can’t promise genie magic. But we can help you build a business that doesn’t rely on constant firefighting.

Over to You

If you could fix one part of your business overnight, what would it be? Just one. 👇

And if you’ve already solved something someone else might pick, share how you did it. It’s always useful hearing what actually worked in real SMEs.

Let’s hear it in the comments.